Pouch

Client

Pouch

Type & Format:
Fast Casual Restaurant (Startup)
LOCATION:
Athens, GA
Locations:
1
Opened:
2014

Mission

How do you bring unfamiliar, traditional South African food to a college town? After our first tasting of the Enslin family’s amazing meat pies, it wasn’t hard to find the motivation! The Pouch brand finds its roots in Papa Enslin’s lifelong love of traveling the globe, and the rich culinary experiences that inspired a dream. His family soon shared his love for global flavors and infused them into traditional pie recipes that had been enjoyed for generations.

The goal? Turn these family recipes — and the stories behind them — into a brand; a big idea into an excitingly satisfying dining experience.

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Outcome

Luckily, Papa found that the best way to share their inspired take on savory meat pies to a new, stateside audience was with a side of respect, love, and laughter. Early tasting sessions were soon combined with photo shoots to capture Pouch’s “portable deliciousness” in action. Armed with mouth-watering food photography, the grand opening campaign culminated in an incredibly successful launch, complete with a ribbon cutting from the Mayor and an exceptionally warm welcome from the Athens community.

Outcome

Luckily, Papa found that the best way to share their inspired take on savory meat pies to a new, stateside audience was with a side of respect, love, and laughter. Early tasting sessions were soon combined with photo shoots to capture Pouch’s “portable deliciousness” in action. Armed with mouth-watering food photography, the grand opening campaign culminated in an incredibly successful launch, complete with a ribbon cutting from the Mayor and an exceptionally warm welcome from the Athens community.

Impact

Once in operation, additional integrated campaigns celebrated this reception and added to Pouch’s mystique, converting guests once unfamiliar with international fare into true regulars. These “Frequent Pie’rs” became outright brand ambassadors, and Pouch grew to enjoy its “you gotta try this” status as a new Athens landmark.

Impact

Once in operation, additional integrated campaigns celebrated this reception and added to Pouch’s mystique, converting guests once unfamiliar with international fare into true regulars. These “Frequent Pie’rs” became outright brand ambassadors, and Pouch grew to enjoy its “you gotta try this” status as a new Athens landmark.

Pouch
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Creating the Brand

Our overall challenge: how do we turn the Enslin family’s delicious recipes and positively delightful energy into a brand? The first step: dive into their own world-spanning cultural and culinary experiences — the drive behind their dream! Consumer surveys helped to reinforce the what the portability of the pies meant to the future customer, while the public’s various international and even regional perception of the word “pie” provided another challenge. In response — and braced by additional research — the “POUCH” name was born! Supporting taglines helped to reinforce not only what exactly a “pouch” was, but also unveiled the family’s ambitious vision to become “the new meaning of pie.”

The Brand Guide defined the Pouch brand strategy and directed its visual representation, as logos and color palettes were defined – influenced as well by the collegiate environment of their first selected location of Athens, Georgia. Business cards and an investor presentation were created to ready the Enslin family with the right corporate materials to move the business forward.

Brand Research

Name, Tagline, and Nomenclature

Logos

Brand Guide

Business Cards

Investor Presentation

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Pouch
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Art Direction (Photography, Interior Design, and Environmental Graphics)

Inspired by their worldly travels, our interior design direction reflected the Enslin’s family celebration of both the wanderlust and exoticism of a hungry cosmopolitan. Our food photography sessions hoped to capture the “portable deliciousness” of these amazing pies, although the true magic was capturing the reaction of tasting one!

With that in mind, we asked local students(and future employees) to join the shoots, and soon the environmental graphics library showcased the experience of trying a Pouch pie for the first time.Finally, a “writer’s room” approach to copywriting sessions helped establish a vocabulary of hilarious, family-endorsed sayings that would permeate the brand as table toppers, window graphics, and environmental art.

Interior Design Direction

Food Photography

Environmental Graphics

Copywriting

Table Toppers

Wall Signs

Window Graphics

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Pouch
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Product Offering

The Pouch menu board was designed to shine asa focal point overall customer experience, and allow for flexibility as Pouch’s offerings expanded. To reflect Pouch’s spirit in the menu design, we let humor be the guide — creating a unique nomenclature with supporting copy and iconography that presented Pouch’s international array of pie flavors in an entertaining way to an unfamiliar audience.

Iconography and Nomenclature

Copywriting

Menu Board Design

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Pouch
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Packaging & Presence

The essence of the Pouch brand was reflected in all consumer touch points, but joyfully showcased in its packaging and various take-out paraphernalia. Uniforms were designed to cement the brand’s style and complement its interiors. Finally, a custom responsive website was with the brand’s palpable energy in focus, serving to build anticipation while educating Pouch’s future customers about their fresh take on a global favorite.

Take-out Bags

Take-out Menus

Deli Paper

Uniforms

Website Design

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Pouch
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Marketing & Social

The grand opening campaign culminated in as incredibly successful launch, complete with a ribbon cutting from the Mayor of Athens and an exceptionally warm welcome from the surrounding community. Managing Pouch’s social media presence allowed for additional integrated campaigns, all of which celebrated Pouch’s incredible local reception and even added to their mystique. New customers, once unfamiliar to international fare, were easily converted into true regulars. Further, the “Frequent Pie’s” program produced outright brand ambassadors, and Pouch grew to enjoy its status as a new Athens landmark.

Grand Opening Campaign

Let’s Party Campaign

Sports Pies & Pints Campaign

Social Media Management

Event Photography

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